Job Description
Front Desk Clerk – Military & Family Readiness Center (MFRC) Location: Ellsworth AFB, South Dakota (On-site)
Company: Avenue Contract Solutions (ACS)
About ACS: Avenue Contract Solutions (ACS) is a certified woman-owned small business founded in 2021. Since its inception, ACS has successfully completed multiple Department of Defense contracts across various branches of the military. Our founder, a former corporate audit leader and active-duty military spouse, understands the value of disciplined execution and diverse talent. We are passionate about creating opportunities for high-performing professionals in federal contracting.
Position Overview The
Front Desk Clerk will serve as the initial point of contact for walk-in clients, phone calls, and general inquiries. This individual plays a critical role in providing exceptional administrative support, managing client flow, and ensuring a welcoming, professional environment for service members, families, retirees, and other stakeholders.
Responsibilities - Greet and assist clients, providing general information or directing them to appropriate staff.
- Answer and route incoming phone calls in a courteous and efficient manner.
- Schedule appointments and manage calendar entries for MFRC programs and services.
- Maintain logs, sign-in sheets, and daily customer traffic records.
- Perform routine administrative tasks, such as filing, document preparation, and data entry.
- Ensure office and reception areas remain neat, orderly, and stocked with relevant materials.
- Maintain confidentiality and adhere to all applicable Air Force and privacy guidelines.
Minimum Qualifications - High school diploma or equivalent required.
- Minimum one (1) year of experience in a receptionist, customer service, or administrative support role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and manage multiple priorities in a professional setting.
- U.S. Citizen and eligible to work on a military installation.
Preferred Qualifications - Experience working in a military or government office setting.
- Knowledge of military family programs and resources is a plus.
Additional Information - This position is contingent upon contract award.
- Candidate must be available to begin on the contract start date.
- Must successfully pass a background check and installation access requirements.
Compensation and Benefits Hourly Rate: $17.75
Competitive benefits package
Why Join Us? This is more than a management position — it’s an opportunity to lead with purpose, support military readiness, and help transform how the federal government delivers services to its personnel. At ACS, you’ll be valued for your initiative, professionalism, and commitment to excellence.
Job Tags
Hourly pay, Full time,